At Indian Gifts Portal, we want to make your ordering and shipping process as easy as possible. To ensure that, we will keep in touch with you at various stages of the ordering and shipping process.

Click on the links below to get answers to any specific queries that you may have.
- How do I get an order confirmation?
- What is the actual delivery time for my order?
- Can I get shipment details for my orders?
- What are your shipping charges and how do you calculate them?
- How do my orders get shipped from your store?
- What are the locations to which you make shipments from your store?

Order confirmation
As soon as an order is authorised for payment, you will receive an e-mail confirmation of your order. This confirmation will indicate your order number that you can refer to later for checking the status.

Delivery time
The delivery of the ordered items has two steps - Indian Gifts Portal delivery to the courier and the Courier's delivery to you. When we indicate "Normally ships in 72 hours" against an album, what we mean is that it will take us 72 hours to deliver the ordered items to the Courier. To this, you must add the transportation time, which is typically 1-3 days, depending on the place of delivery.

Please note that there are no shipments made from the store on Sundays and public holidays as our fulfillment partner, Blue Dart Express, does not make any pick ups on those days.

Shipment details
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier, alongwith the Consignment number under which it has been shipped. If you want to call the Courier to follow up, you can use this number.

Shipping Charges
It is our endeavour to make shipping charges as affordable as possible.

When you have multiple volumes of a single item, each volume will be counted as one unit for calculation of the shipping charges. The shipping charges are dependent on the volume-weight of the product as well as the country where it has to be shipped. The shipping charges includes the cost of shipping, handling and packaging with delivery at your doorstep.

Shipment Mode
All your orders are packaged at our warehouse and shipped to you by overnight express courier service of our fulfillment partner, Blue Dart Express Limited. The shipments picked up from us by Blue Dart in the evening are typically delivered to you by afternoon on the following day.

Shipment Locations